Cut fiber line slows Internet traffic
A crew digging in an Interstate 94 construction corridor in the Chicago area cut a fiber line this morning, causing major Internet service delays for customers of numerous companies.
TDS spokeswoman Deanne Boegli said the line was cut about 7:15 a.m., and the goal was to have the line fixed and service back to normal today.
"Repair crews had trouble getting to the site because of traffic delays," Boegli said.
The crew cut a major fiber "pipe" that included fiber lines for many companies, causing delays nationally, she said.
"Many of us use Chicago as our main hub," Boegli said.
Traffic was rerouted on other lines to prevent a total outage, she said.
TDS was asking customers not to call about the outage.
"We can't even update our own Web site to put up a message," Boegli said.